Schiphol to collaborate with mobile operators on new mobile network

Schiphol, KPN, T-Mobile and VodafoneZiggo aim to improve passenger experience


Royal Schiphol Group is teaming up with mobile operators KPN, T-Mobile and VodafoneZiggo to develop a new, future-proof indoor mobile network at the airport, in order to further improve the mobile user experience for both passengers and staff. The new network will be installed in phases over the next two years in all arrival and departure halls, lounges, piers, the railway station area, Schiphol Plaza and non-public areas such as the baggage basements.

'Schiphol aspires to be a leading digital airport, and this includes providing a good mobile user experience for our many millions of passengers and thousands of employees. We are therefore delighted to be working with KPN, VodafoneZiggo and T-Mobile to create an even better digital passenger experience at the airport', says Jabine van der Meijs, CFO of Royal Schiphol Group.

The new mobile network should be ready in 2020, with a system of more than 30 antenna installations throughout the airport to ensure excellent mobile coverage. The new network is future-proof and will be suitable for the new generation of mobile networks, such as 5G. The network for emergency services and the radio system used at Schiphol are included in these plans as well.

The creation of this new multi-operator mobile network will mean the end of the individual indoor networks belonging to each of the different providers at Schiphol. Once the new network is in place, all mobile operators will use the same mobile network in Schiphol's various terminals and piers. This new mobile network will not only improve quality, but will also save space and energy.