Schiphol places cap on number of travellers for more stable airport process

Schiphol will place a cap on the number of travellers that can depart from the airport, after consulting with airlines, which are not happy about it. Airlines need longer-term planning. The airport expects to do so until the end of March. There will be a time towards the end of the year when we will look at whether more might be possible from the end of January. Schiphol has made this choice to provide travellers a reliable travel experience, and predictability and stability for airlines. At the same time, the airport is hard at work to improve capacity at security.

Keeping to a maximum number of travellers is vital. We want to ensure the safety of employees and travellers, in addition to providing a more reliable airport process. This obviously affects travellers and airlines, which we of course consider very unfortunate. Together with the security companies and unions, we are working hard on making structural improvements – a daunting task in a very tight labour market. It's something to be realistic about. That's why it will only become clear later this year whether more is possible after January.

Hanne Buis, COO at Royal Schiphol Group

Together with unions and security companies, Schiphol is working on structural solutions to the staff shortage. Efforts include better rosters, improved rest rooms and better wages for security company employees. 

Based on the capacity made available by Schiphol, the independent slot coordinator (ACNL) will consult with all airlines to arrive at the required capacity reduction.